Why does my computer not start up when the External SSD is connected?
If your computer will not start up when the drive is connected, there may be a hardware conflict with another device such as an existing drive.
- Try powering off the Integral SSD then start up your computer. Power on the drive after the computer finishes starting up.
- You may be able to solve the problem by obtaining updated BIOS from the computer manufacturer. For additional troubleshooting information, please contact us by emailing support@integral-storage.com
