While using my External SSD why does my SSD icon not appear or mount on a Mac OS desktop?

• Try rebooting your computer.
• Check all connections and make sure the power switch on the Integral External Solid State Drive (SSD) is on.
• Make sure the SSD is receiving power by checking to see if the status light on the drive is on. If the light is dim or blinking, connect the USB supplemental power connector to another USB port on the computer.
• Make sure you are only using the cables that came with your Integral External SSD. If you are using a different cable, make sure it meets interface specifications.
• Connect the data cable directly to the port on the computer. Do not plug the drive's data cable into a hub or extension cable.

If the drive icon still does not mount on the desktop, please email support@integral-storage.com for help.